About
Dedicated and results-driven professional with a strong foundation in HR and Marketing, currently pursuing PGDM, leveraging practical experience in people management, business analysis, and strategic implementation. Proven ability to enhance customer satisfaction, reduce operational costs by 22%, and drive organizational success through effective leadership and data-driven insights.
Work
Noida, Uttar Pradesh, India
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Summary
Managed ticketing operations and sales, integrating HR functions to enhance team performance, employee engagement, and ensure smooth workflows.
Highlights
Oversaw ticketing operations, integrating HR functions to enhance team performance and engagement, improving overall operational efficiency.
Managed onboarding, performance tracking, and employee engagement processes for Premier Tickets, ensuring a cohesive and productive work environment.
Coordinated operations and sales, incorporating HR functions like scheduling and performance tracking to optimize workflow and productivity.
Facilitated seamless communication between management and staff, fostering smooth workflows and collaborative teamwork across departments.
Kolkata, West Bengal, India
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Summary
Led a 15-member business analysis team, driving organizational success through strategic financial analysis and customer feedback implementation.
Highlights
Managed a team of 15 business development professionals, ensuring the timely delivery of 50 business analysis assignments annually.
Analyzed comprehensive financial data to identify cost savings opportunities, implementing strategies that reduced overall expenses by 22%.
Led a high-performing team, fostering expertise in business analysis and driving organizational success through strategic initiatives.
Analyzed customer feedback and implemented targeted strategies that significantly increased customer satisfaction across key service areas.
Rajasthan, Rajasthan, India
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Summary
Managed employee benefits, compensation, and records, while developing training programs to enhance performance and productivity.
Highlights
Negotiated and managed employee benefits and compensation packages, successfully reducing company costs while enhancing employee satisfaction.
Maintained comprehensive employee records and files, ensuring 100% accuracy and compliance with legal and regulatory requirements.
Developed and implemented impactful training programs for new and existing employees, resulting in improved performance and productivity across the organization.
Volunteer
GNIOT Institute of Management Studies
|Vice President - CRC & Event Head
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Summary
Served as Vice President of the Corporate Relations Committee and Event Head for 'THE GIMS FEVER' - ANNUAL FEST, leading significant institutional events.
Highlights
Led Corporate Relations Committee (CRC) initiatives, fostering industry connections and student development.
Successfully managed 'THE GIMS FEVER' - ANNUAL FEST as Event Head, ensuring smooth execution and high participant engagement.
Education
Awards
Best Coordination Award
Awarded By
GNIOT Institute of Management Studies
Recognized for exceptional leadership and team management in organizing the CRC events and Anusmaran - The Alumni club.
Gold Medal in National Judo Championship
Awarded By
National Judo Championship
Awarded for exceptional performance in the National Judo Championship.
Languages
English
Hindi
Bengali
Certificates
Skills
Software
Microsoft Word, PowerPoint, Excel, Python.
Soft Skills
Communication, Leadership, Teamwork, Time Management, Problem-Solving, Adaptability.
Interests
Sports
Judo, Volleyball.
Hobbies
Riding Bike, Listening Music, Cooking.